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Customer Satisfaction Survey

Thank you for using testing services provided by Enviro Labs. Our laboratory is committed to provide testing services conformed to international standards and customers' requirements. In order to identify areas for improving services to you, we would like to seek your feedback by filling in this survey. Thankyou very much for your cooperation. Your opinion is greatly appreciated.

Please rate the following items:

    Very
Satisfied		 Satisfied Average Dissatisfied Very
Dissatisfied		 No
Opinion
1. Sampling Services
2. Testing Services
3. Report Turn-around Times
4. Format of Reports
5. Technical Support Services
6. Customer Services
(quotation, sample delivery, etc.)
7. Others (please specify):

If any of the above is rated dissatisfied or very dissatisfied, please provide specifics and/or suggestions for improvement:

Do you have any other suggestions for improving services?

Company: *
Job Number:
Contact Person: *
Contact Number: *

 

If you have any enquiry, please feel free to contact us by e-mail ell@envirolabs.com.hk or by phone 26762983.